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September 21, 2020 / VoIP

Make sure your VoIP phones survive a disaster

Voice over Internet Protocol (VoIP) telephony systems and VoIP phones are great for today’s businesses. They’re more mobile with greater functionality and better cost efficiency versus traditional landline phones. But as with any technology, VoIP...

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September 16, 2020 / VoIP

Cloud-hosted or on-premises VoIP?

Business communication is different from traditional landlines. Today’s buzzwords are internet-based phone systems or VoIP. Before upgrading your old phones, determine where you want the new system to be: in the cloud or on-premises? Installation...

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September 8, 2020 / VoIP

Phishing through VoIP: How scammers do it

Many businesses nowadays are well-armed against email-based phishing scams, which is why scammers have moved over to phishing through VoIP (Voice over Internet Protocol) scams. Through “vishing scams,” hackers can pretend to be bank representatives...

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September 2, 2020 / VoIP

How AI can shape the future of VoIP

AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here’s why. Contact center operations...

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September 1, 2020 / VoIP

Here are more VoIP features you can use

Here are more VoIP features you can use The many features available for VoIP may overwhelm and confuse you. You might even overlook a lot of them. How do you keep track of all its...

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August 16, 2020 / VoIP

Cloud migration tips for unified communications

Cloud migration tips for unified communications With the increased popularity of cloud technology, the productivity benefits of cloud-based unified communications (UC) are well-known. But organizations migrating UC to the cloud must realize that its performance...

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