Visual Edge IT has the capability of providing IT support for the blended Mac Computers/Windows workspace. With both PC and Mac support specialists, we are able to manage your systems via on-site or remote support, no matter which workspace you use.
Our PC and Mac Support Services
- Desktop Security & Performance Monitoring
- Anti-Virus & Software Security Patch Alerts
- Microsoft Operating System Patch Management
- Service Desk and Network & VPN Access Administration
- support for PC hardware and standard software
- Software Installation & Security Updates
- Desktop Policy Enforcement
- Inventory RAM, hard drive space and programs
- Track warranties and service agreements
- External High-Security Penetration Audit & Remediation
- Network Security & Vulnerability Mitigation Audit & Remediation
The stability and security of your computers are our greatest concerns. We test all patches in-house before sending them to your network.
Rather than allowing an automated system to install a patch intended to prevent a potential problem – and actually causing one – we test everything for you. It’s only after we feel confident it’s safe that we apply it for you.
Help from a real person is always just a phone call away with our 24×7 live tech support.
We can resolve an issue more than 90% of the time by using our secure, Remote Control software, saving you time and money. Of course, should an on-site call be necessary, we’ll be there… in a hurry.
Our emergency team is available 24×7.
Need assistance? Send us a message today!