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As a managed IT service provider, Visual Edge IT understands that it is absolutely critical for your network to be up and running at all times. After all, downtime is just too costly. It negatively affects productivity, profitability, and customer relations. You need a complete and efficient network solution. And it isn’t just networks that need to be stable. Computers, phones, and printers all need to be managed accordingly to ensure they’re operating at peak efficiency.
With Visual Edge IT, you can expect:
- Proactive support at a fixed monthly cost
- Emergency on-site and remote support
- Live phone support 24x7x365
- Remote resolution of issues more than 90% of the time
- Dedicated account managers
- Flexible service level agreements to fit any budget
- Complete monitoring of mission-critical applications
- 24x7x365 threat monitoring and protection
- No out of pocket maintenance fees
- Experienced, certified technicians and Sr. engineers
- No disruption to day-to-day business
As your managed IT service provider, our focus is to keep your systems fully operational so that you can focus your efforts on the demands of growing your business, managing costs, and increasing profitability. In our Client Network Operations Center (CNOC), a team of experienced engineers and certified technicians work as an integral part of your IT organization. They’ll keep your network up and running by proactively monitoring and managing your IT infrastructure with sophisticated network management, monitoring, and analysis tools. They’re also only a call away should you need them day or night, 24×7.
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If you are tired of dealing with unreliable IT that seems to give you nothing but headaches, enlist Visual Edge IT to help. With our Managed IT Services, we’ll manage, maintain and support all of your PCs, servers and network devices for one monthly fee. We can provide you with powerful, dependable network solutions that let you stop worrying about technology and start focusing on the operations of your company.