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September 25, 2020 / Business

Best practices to maximize your CRM

Customer relationship management (CRM) software can add value to your business in many ways. Next to being a very important sales improvement tool, CRM software strengthens your company’s professional image in the market. However, not all CRM users utilize the software a hundred percent. Here’s what you can do with CRM to get the job done: Always update customer information A CRM system is only effective when the data it...

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September 24, 2020 / Web & Cloud

Quick facts about virtualization and the cloud

Virtualization and cloud computing are sometimes mistaken as one and the same, causing much confusion. For the record, virtualization is different from cloud computing, but these two technologies usually overlap. Virtualization Imagine a company with five servers, each assigned a single task such as storage, email, etc. If there were a spike in email traffic, it would overwhelm the email server, causing it to slow down. Adding another server would...

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September 23, 2020 / Apple

The benefits of upgrading your Mac with an SSD

If you have an older Mac, it probably has a hard disk drive (HDD) for storing your data. Newer models, however, have a solid state drive (SSD), which has become the standard in data storage in recent years. You can enjoy the advantages of SSDs by upgrading your Mac with one today. They’re faster SSDs have the clear advantage over HDDs in terms of data access speed. To access data,...

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September 22, 2020 / Windows

Get rid of Windows 10 bloatware

Who doesn’t love getting value-for-money deals? Normally, getting more for less is an amazing deal — unless what you get is “Windows 10 bloatware.” It is software that device manufacturers pre-install in your Windows 10 PC or laptop at the behest of deep-pocketed software companies. Beyond taking up storage space and using up processing power, this type of software can open up your device to all sorts of cyberthreats. To...

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September 21, 2020 / VoIP

Make sure your VoIP phones survive a disaster

Voice over Internet Protocol (VoIP) telephony systems and VoIP phones are great for today’s businesses. They’re more mobile with greater functionality and better cost efficiency versus traditional landline phones. But as with any technology, VoIP is vulnerable to disruptions due to equipment failure, disasters, and cyberattacks. Plan ahead and make sure your VoIP can weather any breakdown. Invest in VoIP monitoring services Before implementing any disaster recovery solutions, install a...

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September 18, 2020 / Virtualization

4 virtualization types and their benefits

The age-old proverb “There’s more than one way to skin a cat” is especially relevant when budgeting for IT services. Virtualization is one such way to “skin the cat,” as it helps businesses achieve their operational needs without having to incur as much expense as it traditionally would. What is virtualization and how many virtualization types are there? By virtualizing any of the items below, you can trick software into...

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